Cloud Giants will be closing for the remainder of the week at the end of business on Wednesday, September 12, due to Hurricane Florence.
If you’re new to Salesforce, there are some basic concepts that can help you hit the ground running. Here’s a glossary of the most common Salesforce terms and their definitions to get you started.
Ahead of Women’s Equality Day, Shelbi shares an important lesson that started when she was in second grade.
It can be daunting trying to figure out whether you need a Salesforce admin or a Salesforce consultant to get you where you want to go. So let’s break down the options.
As we say goodbye and good luck to our awesome intern Jadaya, she shares her story of what it’s been like working with Cloud Giants over the summer.
Are you considering purchasing a CPQ tool? Have you looked into many, and want to know whether Salesforce CPQ may (or may not!) be the right tool for your business? This article will help you discover if Salesforce CPQ is right for you.
You already know that Salesforce is a powerful platform. It is easy to customize, and there are many third party integrations available that tie into other systems without custom code. That’s why it’s important to take steps early on to ensure it can scale with you.
In our blog post, "6 Reasons Everyone with Salesforce Needs an Admin," we outlined why it's so important to have someone dedicated who can learn the platform and manage your Salesforce system, even if that person is you. What if, though, you don't have the time or the skill to be that person? Here are some ways you can find help without having to become the admin…
Do you really need a Salesforce admin? Yes, you do. Salesforce is an investment in the future of your business, so every business with Salesforce, even a company with a total user count of one, needs a Salesforce Administrator to get the most out of that investment. Read on to find out why.
I recently had a situation where I wanted the ability to query the database for a list of records, and for each of those records I wanted to include data from some child records (from a master-detail relationship), and then on each of those I also wanted child records (from another master-detail relationship), and then finally I also wanted to include data from a related record (lookup relationship) for each of those child records. So I wanted to write a top down query (by top down I mean selecting on the top level object) that gave me a List of (top level) SObjects that included data from child records up to 4 levels "deep".