Hiring Your Next Salesforce Admin
We recently were asked by a customer how to hire the right Salesforce Admin. Here are a few things to look for and a few to avoid.
Qualities to Look For
Loves Salesforce and has at least three years of day-to-day experience
Has worked for organizations of a similar size and maybe even similar industry
Can do some business analysis, documentation, and training
Is a fan of the AppExchange
Understands the power of out-of-the-box functionality
Enjoys the complexities of wrangling Salesforce to solve your business problems
Seeks stakeholder feedback and collaborates on reporting and new initiatives
Communicates tradeoffs and expectations clearly
Cautions
Codes before looking into native solutions
Loves the newest thing. Shiny object syndrome
Thinks they know everything about Salesforce (that is just impossible!)
Has certifications without any real world experience
If you have trouble finding this rare bird, or want to benefit from engaging with a certified Salesforce Partner who can leverage the Salesforce knowledge and expertise of their entire team for your benefit, then we should chat about your business needs.
Additional References