After six years as a Senior Business Analyst working on Red Hat's Salesforce system Kelly Pfrommer struck out on her own to found Cloud Giants, an independent consultancy focused exclusively on helping its expanding client base make the most of their Salesforce investments. Kelly's practice focuses on immediate returns in the form of ready-to-go plans that customers can implement internally or use Cloud Giants development services to build and maintain.
Kelly received her communications degree from NC State and her MBA from State's Jenkins Graduate School of Management. She has professional experience as a business analyst at a variety of organizations based in the triangle from small start-ups to large multinational corporations.
As a software engineer for over 16 years, Chad has experience working with numerous platforms, programming languages, database systems, industry standard tools and application frameworks. At the same time, he has been in the industry long enough to know that technical ability is not the only skill required to deliver a successful product to market. Communication, organization, and critical thinking are the three pillars upon which every successful project stands, and Chad draws from his extensive industry experience in order to bring each of those skills to the table.
In 1998 Chad earned his bachelor’s degree from the University of Delaware with a double major in Computer Science and English. He has professional experience as a freelance consultant and as a lead software engineer for various companies ranging from internet startups to Fortune 500 corporations.
Alex began working for Cloud Giants as an intern years ago and has used her learning mindset to dive into the world of Salesforce and CRM. Since then, she’s moved from Customer Success Analyst to Lead Solutions Consultant and now, Senior Salesforce Consultant. As a Senior Consultant, she’s helped implement innovative solutions that are scalable for our clients long after our work together comes to an end.
Alex graduated with a Bachelor’s Degree from North Carolina State University in 2015. She has thoroughly enjoyed seeing Cloud Giants grow over the years, and is excited to continue helping the company reach its goals.
Holly began her career at Accenture in Systems Integration Consulting where she developed a passion for helping global companies optimize their processes, systems, and tools. Holly developed an interest in Salesforce.com as a user-friendly and highly customizable CRM solution. She left Accenture for an opportunity as a Senior Business Analyst with Red Hat and later went on to take a similar position at Citrix. Holly focuses on delivering value efficiently to her clients and is excited to be returning to consulting.
Holly holds degrees in Mechanical Engineering and Economics from Duke University. She has worked with clients across many industries, ranging from agriculture to high tech, with a focus on operations and business tools.
Grant joined Cloud Giants at the beginning of 2017 as a Salesforce Consulting Intern. He graduated from North Carolina State University in the Spring of 2017 with a degree in Business Administration with a concentration in Information Technology.
As of July 2017, Grant has joined Cloud Giants full-time as a Solutions Consultant. He will soon become a Certified Salesforce Administrator and plans on using his knowledge of Salesforce to aid the rest of the Cloud Giants team in delivering customers the right solutions that will help improve their use of the platform.
Kim started her career in technical communications and project management. She began with Salesforce first as a user in 2008, then later as a manager, for a SaaS company in Cary, NC. That experience led to a passion for the platform and a career change to full-time Salesforce administrator. Kim has two decades of experience managing projects and teams, and enjoys solving business problems using Salesforce and integrated applications.
She received a B.A from Duke University and has experience across a variety of industries, including e-learning, patient communications, and other SaaS (software as a service) companies. She understands that it is critical to learn the business process and identify gaps and inefficiencies before applying technical solutions.
You can learn more about Kim and connect with her on LinkedIn or contact her directly at firstname.lastname@example.org.
Shawna brings a wealth of depth and experience in finance, accounting, operations and human resources.
Her experience spans many different industries, including start-up consulting firm, retail, SaaS (software as a service), CPA office, healthcare and boutique law firm.
Shawna received her degree in Accounting from Cabrillo College and holds a Certified Payroll Professional designation.
Josh began his career working for a market research and data analysis firm, where he collaborated with executives to uncover key business challenges and identify strategic research solutions to address these needs. It was during this stretch he first began working in Salesforce, completing his Certified Salesforce Administrator training in 2013.
Josh graduated with a Bachelor’s Degree from Lafayette College in 2010 and has experience consulting a wide variety of companies across industries, ranging from startups to Fortune 500.
You can learn more about Josh and connect with him on LinkedIn or contact him directly at email@example.com.
After pursuing a career as an opera singer, Sara applied her skills in discipline, perseverance and exuberance to the nonprofit sector as a fundraiser and later in technology sales.
Through curiosity and grit, Sara learned how Salesforce could transform an organization’s ability to be agile while delivering tremendous impact.
You can learn more about Sara and connect with her on LinkedIn or contact her directly at firstname.lastname@example.org.
Shelbi should have been a communications major at UNC, but she had a dynamic professor who sent her down the humanities path for a little while. Fortunately, she figured out that her love of storytelling was at the heart of branding, marketing, and communications.
After a few years promoting Duke University’s brand, she’s now applying her seven years total expertise in marketing and communications to share the Cloud Giants story. She holds a master’s from King’s College London and loves both old and New England.
You can learn more about Shelbi and connect with her on LinkedIn or contact her directly at email@example.com.
Steve holds a Ph.D. in Musicology from Duke University and joins Cloud Giants after years in the nonprofit world. He’s formerly the Program Director of Kidznotes, an organization that engages students pre-K through 12th grade in an intense out-of-school musical program.
In this role, he supervised the implementation of Salesforce and worked with both his team of Salesforce users and consultants to optimize their use of the system.
Steve continues to stay active in the local music scene, singing in groups like the Singers of New and Ancient Music (SONAM), the Vocal Arts Ensemble, and an acappella group called The Bibs. He loves a delicious cocktail, a juicy steak, RuPaul’s Drag Race, epic fantasies, Duke basketball, and singing musical theater at every possible moment.
Shawn is the latest addition to the Cloud Giants team.
He holds six Salesforce certifications and is a Salesforce Certified Administrator, Platform App Builder, Platform Developer I, Sharing and Visibility Designer, Application Architect, and Architecture & Management Designer.
Deanna most recently graduated from Momentum, a Software Development Immersive course located in downtown Durham, where she was drawn to project management using Agile methodology. She’s excited to continue learning Salesforce and is working to obtain her Salesforce Administration Certificate. Her 15 year career as an educator combined with her most recent studies have paved the way to becoming an Associate Consultant with Cloud Giants. She’s passionate about nonprofits, goal setting, and connecting people with their needs.
Deanna holds a degree in Vocal Music Education from the University of Hawaii at Manoa. She’s also a master avid Googler and was a Google rater with LionBridge for some time. It’s made her a bit of a random fact guru.